At ThinkIT, we are dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy is designed to inform you about how we collect, use, and protect your data in compliance with the Privacy and Data Protection Act, 2019 of Uganda.
- Information We Collect
We collect various types of information when you use our apps and systems:
Personal Information: This includes your name, email address, phone number, date of birth, and any other information you voluntarily provide to us during account creation or through interactions with our platforms.
Usage Information: We gather data about how you interact with our apps and systems, such as device information (e.g., device type, operating system), IP address, browser type, pages visited, search queries, and time spent on each page.
Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to enhance your user experience, personalize content, and track usage patterns. These technologies may collect information such as your device ID, preferences, and browsing history.
- How We Use Your Information
We utilize the information we collect for the following purposes:
- To provide and improve our apps and systems, including troubleshooting technical issues and optimizing performance.
- To communicate with you, respond to your inquiries, and provide customer support.
- To personalize your experience and offer tailored content, recommendations, and advertisements.
- To analyze usage trends, conduct market research, and develop new features and services.
- To comply with legal requirements and prevent fraudulent or illegal activities.
- Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include encryption, access controls, regular security audits, and staff training on data protection best practices. These measures are in line with the requirements of the Privacy and Data Protection Act, 2019 of Uganda.
- Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
- With your explicit consent.
- To trusted third-party service providers who assist us in operating our apps and systems, such as hosting providers, analytics providers, and payment processors. These providers are contractually obligated to protect your data and use it only for specified purposes.
- To comply with legal obligations or respond to lawful requests from government authorities.
- To protect our rights, property, or safety, or that of our users and partners.
- Your Rights and Choices
Under the Privacy and Data Protection Act, 2019 of Uganda, you have the following rights regarding your personal information:
- Right to Access: You can request access to the personal information we hold about you and request corrections or updates if necessary.
- Right to Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.
- Right to Data Deletion: You can request the deletion of your data, subject to legal requirements and retention obligations.
- Children’s Privacy
Our apps and systems are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
- Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.
By using our apps and systems, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein and in accordance with the Privacy and Data Protection Act, 2019 of Uganda.
